My Custom Real Estate Signs

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Frequently Asked Questions & Support


Yes, most real estate sign products are printed on both sides. Some specific products may require single-sided printing. Please contact our Help Team here.

Real estate listing signs, real estate posts, real estate sign frames, and hardware are all sold separately. When purchasing products sold as units, such as A-Frames, we will ship them assembled.

All of our custom sign materials are designed to be used for multiple listings. Actual sign life will vary depending upon usage, weather conditions, and many factors beyond our control. Our guarantee is to provide custom signs that will have proper ink adhesion, be free of scratches upon delivery, and be in compliance with generally accepted industry standards. We stand behind our products and will immediately resolve any defects or errors that are caused by our company. If you need assistance contact our Help Team here.


Some colors may vary slightly from the online proof to printed product. Most of our customers will be viewing their real estate sign proof on a standard home computer or even cell phone. Variance in phone or computer graphics can cause some colors to appear brighter or more saturated than the final printed sign.

The size of the text will depend on the size of the sign, font and layout of the sign. It is good to remember that the more text you add to a real estate sign, the smaller the text will be. For example, each 1 inch of letter height provides 10 feet of readability with the best impact. 3” tall letters make the best impact within 30 feet; however, they can still be seen and read from up to 100 feet away.

Your document should be created in CMYK mode so that the colors that you see on the screen most closely match the final printed product. If you create your document in RGB, the colors in your printed product may vary slightly. Many of the bright values produced by your monitor cannot be reproduced in print.

CMYK (Cyan, Magenta, Yellow and Black) are the colors used in the printing process, whereas RGB (Red, Green and Blue) are the colors used by screen displays such as your monitor. Please note that JPEG files are almost always in RGB.

For the best print quality on your real estate signs , it is recommended that you submit vector artwork. Vector files can be easily identified by the file extension. Here is a list of preferred vector file types for logos or if you plan to design your own real estate sign layout:

.ai Adobe Illustrator
.eps Encapsulated Postscript (Photoshop)
.pdf Portable Document Format (Please note that not all PDF files will be vector, but most are)

We will also accept files with the following extensions and type, but we may not be able to modify these files and they may not provide the best print quality. These file types are common and frequently acceptable for photographs and logos only:

GIF Image (*.gif)
JPEG Image (*.jpg)
PNG Image (*.png)

Please submit the files you have readily available to you and we will notify you if there is any problem. If your image quality is doesn't meet our standards, we'll send you a notice on your custom proof.


Typically your coupon will be automatically applied to your online order. If not, at the checkout page you will be prompted to provide a promo code.

Stock orders ship 24-48 business hours after it's processed. Your custom printed orders will ship no later than 6 business days of final order receipt, payment if applicable, and your final art approval. We will of course strive to ship much sooner, and usually do. Note: during the peak season (March - June), please allow for a few extra business days.

No, all orders will be printed as submitted without an additional proofing process. Be sure to double-check all of your selections and submissions before placing your order.

When you submit an order online, you will receive an email with the Web ID number and total.

If you haven't received your order confirmation email, please check your junk folder or spam filter. If you don't locate it, please contact our Help Team here.

Your order is sent to our production dept. shortly after we recieve your approval to print, so it's generally impossible to make corrections or changes to the order after you provide your approval. If you have just placed your order, and want to check if changing it is possible, please contact our Help Team here.

You will receive email notifications with the status of your order throughout the production process. The emails begin when the order is processed and continue until the order is shipped.


We accept MasterCard, Visa, American Express and Discover. If paying by Company or Personal Checks, the check must clear our bank prior to shipping.

Yes, we take your privacy and security seriously. Click here to read our privacy policy.


You can check the status of your order at anytime by visiting our Order Status page.

Yes, we will gladly ship anywhere UPS delivers. Please contact a customer service representative to get a customized shipping quote.

Click here to find our shipping guarantee.

My Custom Real Estate Signs (MCRES) guarantees the products it sells are free from manufacturing defects. If the product fails or breaks due to a manufacturing defect during that time, you agree to take a photograph of the failed or broken product and send the photo to MCRES at [email protected]

Upon receipt of the photograph, MCRES will evaluate it and determine whether we will send a replacement or issue a store credit for the value of the failed or broken product(s).

MCRES does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. You agree that the determination of whether a product's failure or breakage is due to a manufacturing defect is within the sole discretion of MCRES. You further agree to provide full and complete information regarding the circumstances of the failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by MCRES as to the cause of the failure or breakage.

If the product is damaged and / or contains manufacturing defects when you receive your order, please contact our Help Team here. We will determine the cause of the damage or defect and replace the items ASAP.